Review and Evaluation
Vicky’s experience of legal advice service delivery and audit makes her a valued evaluator. She has carried out reviews for the London Legal Services Trust and Legal Education Foundation, amongst others.
You can download her report on the Advice Brighton and Hove webcam project here.
Vicky has a regular practice management column in Legal Action magazine
Vicky’s latest books are:
– The ‘Legal Aid Handbook 2017 – 18’ LAG 2017 (with Simon Pugh and Anthony Edwards)
– The ‘Legal Aid Handbook 2015-16’ LAG 2015 (with Simon Pugh and Anthony Edwards)
– The Solicitors Office Procedures Manual with Matthew Moore – Professional Compliance Publishing (2nd edition 2015)
– The Client Care Toolkit with Fiona Westwood – the Law Society (2015)
– The Complaints Handling Toolkit with Fiona Westwood – the Law Society (2014)
– The Legal Aid Toolkit – the Law Society, with Andrew Otterburn (2012)